Every parcel.
Signed for.

Log, hold and hand over guest parcels from an iPad. Photo, shelf code and signature — no paper logbook.

Start a free pilotTry the demo →
Free pilotEnglish & GermaniPad & PC
PackHold
Dashboard
In custody143
Log parcel
Handover
Lost & foundBeta
ShipmentsBeta
Settings
In custody143
ListShelf wall
Search guest, room or tracking number
M. SchneiderRoom 0815 · DHL
18mA‑03
J. ParkRoom 1122 · UPS
1h 40mA‑11
R. OkaforRoom 1204 · DHL
2h 14mB‑17
L. MoreauRoom 0407 · Amazon
6h 05mB‑02
S. NovakRoom 0933 · GLS
1d 3hC‑08
A. HaddadRoom 0210 · FedEx
3d 2hC‑21
In custody2h 14m
R. OkaforRoom 1204 · DHL
Shelf
B‑17
Received at front desk09:42
Stored · photo archived09:43
Waiting for guest signature
Logged in under 30 seconds

Works with every carrier that rings at your desk

01How it works

Three steps.
Zero paper.

From the courier at the door to the guest's signature — every parcel follows the same path.

01 / 03

Log

Photo, guest, room, tracking number. Scan the barcode with the camera — done in seconds.

Barcode scanPhoto on arrivalCondition noted
Log parcel
New
JD0146 0021 77
Guest
R. Okafor
Room
1204
Tracking no.
JD0146 0021 77
Carrier
DHLUPSGLSAmazon
Condition
GoodDamaged
Save · shelf B‑17
02 / 03

Hold

Every parcel gets a shelf code. Colours show at a glance how long it has waited.

Shelf codeColour by ageArrives before the guest
Shelf wall240
Under 6hToday1–2 days3+ days
A
11
12
13
14
15
16
18
19
20
B
12
14
15
17
18
19
20
C
11
14
19
20
D
11
12
13
14
15
16
18
19
20
E
11
12
16
17
18
19
20
F
11
14
15
16
17
19
20
G
13
14
15
20
Stored on B‑17 · R. Okafor
03 / 03

Hand over

The guest signs on the iPad. Name, signature and time are archived as proof.

One signature, all parcelsTyped namePrintable receipt
Handover · Room 1204
ENDE
Sign for your 2 parcels
DHLJD0146 0021 77
B‑17
AmazonTBA 3920 5518
B‑18
Rachel Okafor
Confirm handover
02Live demo

Try it.
Sign for a parcel.

This is the real handover flow. Sign with your finger or mouse — and watch the receipt print.

Handover · Room 1204
Sign for your
2 parcels
DHLJD0146 0021 77
B‑17
AmazonTBA 3920 5518
B‑18
Signature
Sign here
Front desk printer
PackHoldPROOF OF DELIVERY
Guest—
Room1204
Parcels2
DHLJD0146 0021 77
AmazonTBA 3920 5518
Received—
Handed over—
Signed by —
Demo receipt · packhold.net

Waiting for a signature…

PHOTOCondition recorded the moment it arrives.
SIGNATURESigned and named by the guest at pickup.
AUDIT LOGEvery step time-stamped, every user named.
03Features

Built at the front desk. For the front desk.

Everything a busy desk needs to keep parcels moving — and nothing it doesn't.

Signature on iPad

One signature for all of a guest's parcels. Typed name and time, archived as proof.

DHLB‑17AmazonB‑18
Rachel Okafor
Signed · 2 parcels10.10 · 14:06

English & German

Switch to the guest's language before they sign.

ENDE

Shelf wall

Every slot live. Find any parcel in seconds.

Manager dashboard

Pickup times, arrivals by hour, damage by carrier.

Shift handover

Notes from every shift, in one place.

Late shift22:00

Lost & found Beta

Found items, logged and handed back the same way.

Black umbrellaLF‑0418 · Lobby

Microsoft sign-in

Your team signs in with their work account. One button, no extra passwords.

Sign in with Microsoft

Screen lock with PIN

Locks itself when nobody's at the desk. Back in with the team PIN.

123456
04For managers

From the desk
to the office.

Runs on the iPad at the desk and in the browser on the office PC. The numbers you need, without a spreadsheet.

PackHold · Dashboard
Dashboard
In custody143
Log parcel
Handover
Reports
Audit log
Settings
Dashboard
TodayThis weekMonth
In custody143on shelves
Median pickup5h 20mreceived → signed
Handed over38today
Damaged on arrival2this week
Arrivals by hour
8
9
10
11
12
13
14
15
16
17
18
19
Proof archived
Signature
100%
Typed name
100%
Photo
92%
ID checked
74%
Waiting longest
3d 2hA. HaddadC‑21
1d 3hS. NovakC‑08
6h 05mL. MoreauB‑02
PDF reportA summary of the week, ready to share.
Audit logWho did what, and when.
Shift handover sheetPrint it at the end of every shift.
05Before / after

Same desk.
Less chaos.

What changes the day the logbook goes in the drawer.

Paper logbook

Finding a parcelFlicking through pages
Proof of pickupA scribble in a book
Parcels waiting too longNoticed when someone asks
Shift changeTold in passing
ReportingNone

PackHold

Finding a parcelSearch by name, room or tracking number
Proof of pickupSignature, typed name and time
Parcels waiting too longColour-coded by age
Shift changeWritten handover
ReportingDashboard and PDF report
06FAQ

Questions.

Something else? Just write to us.

What do I need to run it?

An iPad at the desk. It also runs in the browser on the front office PC.

How does my team sign in?

With their Microsoft work account. One button, no extra passwords.

Which languages?

English and German. Switch to the guest's language before they sign.

Is lost & found included?

Yes, in Beta. Found items are logged and handed back the same way as parcels.

How does the pilot work?

We set it up at your front desk for free. You decide after the pilot.

Try it at your hotel.

Start with a free pilot at your front desk.

Request a pilot@packhold →